Effective Date: May 8, 2026
This Refund Policy applies to all digital products sold through (https://tamify.store).
Because digital goods can be accessed immediately and cannot be physically returned, refund eligibility is limited.
1. General Rule
All sales of digital products are final unless otherwise required by applicable law or unless we expressly approve an exception under this policy.
2. When Refunds May Be Considered
We may review refund requests in the following situations:
- You were charged more than once for the same product.
- You paid but did not receive access to the product, and we cannot resolve the delivery issue within a reasonable time.
- The file is materially defective, corrupted, or unusable, and we cannot provide a working replacement.
- You were charged due to unauthorized or fraudulent use of your payment method, subject to verification.
- A refund is required by applicable law.
3. When Refunds Are Not Provided
Refunds are generally not provided in these situations:
- You changed your mind after purchase.
- You no longer need the product.
- You purchased the wrong product.
- You did not read the product description before buying.
- You expected features, formats, or compatibility not stated on the product page.
- You cannot use the product due to your own software, device, workflow, or technical setup.
- You request a refund after downloading, accessing, or materially using the product, except where required by law.
- You dislike the product's style or creative direction where it matches the provided description.
4. Request Window
To request a refund review, contact support@tamify.store within 7 days of purchase.
Requests submitted after that period may be denied unless required by law or justified by exceptional circumstances.
5. How to Request a Refund
Please email support@tamify.store with:
- Your order email.
- Date of purchase.
- Product name.
- Transaction ID or payment confirmation.
- A clear explanation of the issue.
- Screenshots or supporting evidence, if relevant.
6. Resolution First
Before issuing a refund, we may first try to resolve the issue by:
- Resending the download or access link.
- Providing the correct file version.
- Replacing a corrupted file.
- Helping identify a technical delivery issue.
- Clarifying access instructions or product scope.
7. Chargebacks
If you experience a payment issue, please contact us before opening a chargeback.
Filing a false or duplicate chargeback after receiving access to a digital product may result in suspension of access, termination of the license, or submission of evidence to the payment provider.
8. Approved Refunds
If a refund is approved:
- The refund will be sent to the original payment method where possible.
- Processing time depends on your bank or payment provider.
- Your license to use the refunded product terminates immediately.
- You must stop using the product and delete all copies in your possession.
9. Non-Returnable Nature of Digital Goods
Because digital goods can be downloaded, duplicated, or consumed instantly, they are treated as non-returnable once delivered or accessed, except where applicable law states otherwise.
10. Contact
Refund requests and billing support: